VETEMENTS LTEE CASE STUDY ANSWERS

It also indicated that sales employees were focused on self-interest too much. Only available on ReviewEssays. Click to learn more https: The OB Mod concept of extinction explains why sales employees do not perform inventory control duties. Adjust the incentive systems for both store managers and sales employees. The sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations.

Tagging of customers by the sales employees as their own to earn commission. In order to get more customers as their own, sales employees liked to stand at the store entrance to wait consumers coming. Fire the people who are not compliment with their inventory responsibilities. Declining interest of the sales employees in inventory management as it is not linked to commission. This kind of vicious competition caused the relationship among employees getting worse. Employees are unsatisfied because the employees at the front of the store get the customers and in turn the highest perceived payoff.

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The sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations.

The OB Mod model, suggests that sales employees are motivated through positive reinforcement to maximize sales assigned to them.

This could be bad if some sales reps slack but it should balance out by the other reps motivating them. We’ll occasionally send you account related and promo emails.

vetements ltee case study answers

This kind of vicious competition caused the relationship among employees getting worse. The areas of focus in the equity theory are inputs effort, time, abilityoutcomes pay, achievementand comparison other other employees. The E-to-P expectancy drops when every employee tries to hoard customers; the competition for customers reduces the change that effort will result in having more customers and therefore more sales.

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By redesigning the commission system to motivate group rather than vetemens performance, the problems of customer ownership and intimidation would be reduced. This should only be a last resort. For example, in addition to a sales commission, sales employees could share a quarterly reward for the store with the best appearance.

Hi there, would you like to get such a paper? Read Full Essay Save. However, the sales employees began to engage in activities that had an adverse effect on inventory management, employee cooperation, and customer relations. Declining interest of the sales employees in inventory management as it is not linked to commission.

Vetements Ltee Mini Case Essay

How about receiving a customized one? The OB Mod concept of extinction explains why sales employees do not perform inventory control duties. If you need this or any other sample, we can send it to you via email. The new incentive system focuses on the productivity of the employees.

vetements ltee case study answers

Also, the injustice of assigning employees to specific area have created the dissatisfactions among employees. To Whom do they make recommendation: It has hurt the relationship between employees and store manager. Problem Statement The company is faced with the issue of channelizing its human resources bandwidth in the right direction so as to achieve the goals of the company and fulfill the expectation of its employees. Higher commissions lost while employees are doing inventory work.

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On one side it is discouraging sales employees to sell products to customers they do not really want and on the other hand there are constant differences among sales employees as well as between sales employee and manager. Vetements Ltee Mini Case send By clicking “Send”, you agree to our terms of service and privacy policy. Work as a team and share rewards and introduce incentive programs. SWOT analysis of the new incentive system.

This is why employees to stand near the store entrance and possibly fight over who owns the customer.

Vetements Ltee Case

By leaving the sales floor to restock merchandise and complete reorder ltef, employees are losing the opportunity to increase sales assigned to their name. Store managers have to sometimes threaten to dismiss the sales employees on account of non-performance of inventory related activities. Organizational Behavior Modification Evidence: Adjust the incentive systems for both store managers and sales employees.

Employees casee not working inventory management as much as they should lack of punishment. It also indicated that sales employees were focused on self-interest too much.

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